Terms & Conditions

Effective Date: Jan 1, 2025

Welcome to CallCarVive.com. By accessing this website or using our services, you agree to the following terms and conditions. Please read them carefully.

1. General Information

CallCarVive.com is operated by CarVive Collision Centers, providing certified collision repair and auto body services in Los Angeles. This website offers general information about our services, locations, certifications, and contact details.

2. Estimates & Appointments

All estimates provided online or in person are non-binding and based on visible damage at the time of inspection. Final costs may vary based on hidden damage discovered during repair. Scheduling an appointment does not guarantee immediate service availability.

3. Warranties

CarVive offers a lifetime warranty on all repair work performed at our certified facilities, valid for as long as you own the vehicle. Warranty excludes normal wear and tear, damage from new accidents, aftermarket parts, or unauthorized modifications after repair.

4. Use of Website

By using CallCarVive.com, you agree to:

  • Provide accurate information when submitting forms
  • Not attempt to access administrative areas of the site
  • Not misuse the site in any way that disrupts service

We reserve the right to modify or remove content, suspend access, or revise these terms without prior notice.

5. Third-Party Services & Insurance

CarVive may coordinate directly with your insurance provider. However, final financial responsibility for all services rests with the vehicle owner. Any recommendations or referrals made via this site (e.g., for rental cars, towing, or insurance claims) are provided as a courtesy and not an endorsement.

6. Limitation of Liability

CarVive Collision Centers is not liable for:

  • Any indirect or consequential loss arising from use of this site or services
  • Delays caused by parts availability, insurance response, or third parties

Use of this site is at your own risk. All information is provided “as is” without warranty of any kind regarding accuracy, timeliness, or completeness.

7. Privacy Policy

Your personal information submitted through forms on CallCarVive.com is handled according to our Privacy Policy (link coming soon). We do not sell or share your data without consent.

8. Governing Law

These terms are governed by the laws of the State of California. Any disputes shall be resolved under California jurisdiction.

9. Contact Information

For questions regarding these Terms & Conditions, please contact us at:

CarVive Collision Centers

6336 Woodman Ave, Van Nuys, CA 91401

8603 Darby Ave, Northridge, CA 91325

(888)-706-5497 | (818)-718-2700

info@callcarvive.com